Free Resizing
Ring Resize Policy
At MIKAMU, we want to ensure that your ring fits perfectly, which is why we offer a one-time FREE resizing service (within 2 full sizes) for our rings, subject to the following terms and conditions:
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Shipping Cost: The customer will be responsible for any shipping costs related to the resizing.
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Timeframe: The FREE resizing service is available within 30 days after receiving the original order.
The following scenarios are not covered by our free resizing policy and will incur a charge for resizing:
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Rings requiring resizing of more than 2 full sizes.
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Rings requesting resizing beyond the 30-day free resizing timeframe.
Important Notes:
- The first resizing within 30 days and within 2 full sizes is free of charge.
- Any additional resizing beyond the first one will be subject to a small fee of $10 per resizing.
- The total resizing period must not exceed 60 days from the date of receiving the original order.
- Resizing service is limited to a maximum of three times per order.
BVLVO will charge a 35% resizing fee for the following items:
- Items customized with 10K white gold/10K rose gold/10K gold.
- Items customized with 14K white gold/14K rose gold/14K gold.
- Items customized with 18K white gold/18K rose gold/18K gold.
- Items customized with moissanite stones.
- Personalized items with engravings and photos, such as rings, necklaces, and bracelets.
- Special order items, including those with custom sizes and colors (Custom sizes with an additional $20 charge).
- Final sale items are not eligible for resizing.
Please make sure to review our resize policy carefully before requesting a resizing service to ensure a seamless and enjoyable shopping experience with MIKAMU. If you have any questions or need assistance, feel free to reach out to our customer support team.